Customer satisfaction

Service providers who continuously invest in technology and open platforms, will reduce their OPEX spending per device and, at the same time, increase customer satisfaction and reduce churn.

A well-orchestrated management platform enables service activations and updates, and when adding real-time connectivity, the service provider can collect valuable data from the broadband gateways that can be used to proactively solve issues even before they occur at the customer. The companies in Genexis Group enable and develop management platforms based on Broadband Forum data models making intelligent management a reality.

Our broadband philosophy